Core Charges

IMPORT EXPORT AUTOPARTS CORE CHARGE

At ImportExport Auto Parts, we strive to offer our customers the best value with a 30-day core return policy for select products. This policy allows you to return certain used parts, also known as "cores," for a partial refund or credit. Cores must be returned in the same box as the original product and must match the part number of the purchased item. To qualify for a refund, the core must be in repairable condition, with all components intact and no missing or broken parts.

Our core charge is automatically applied at checkout and covers a variety of products, such as Engine Control Modules (ECMs), Climate Control Modules (CCMs), Body Control Modules (BCMs), brake modules, instrument gauges and clusters, HVAC programmers, and controllers. Please note that this list is not exhaustive and may include other items at our discretion.

It is important to understand that all programmed modules are non-returnable due to their customized nature.

Customers are responsible for the cost of return shipping. Failure to adhere to these requirements will result in the forfeiture of core refund eligibility.

To initiate a core return, please contact our dedicated customer service team for a return authorization number. Unauthorized core returns will not be accepted. Our customer service team can be reached by visiting our Contact page.

Upon receiving and thoroughly inspecting the returned core, we will issue a refund to the customer's original payment method within 14 business days. Our team is committed to ensuring a smooth and efficient core return process for all parties involved.

We appreciate your cooperation and understanding as we work together to promote a sustainable and environmentally responsible approach to auto part replacements. Thank you for choosing ImportExport Auto Parts for your automotive needs.

Core Return Terms

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